All features
Inbound correspondence
AvailableEvery referral and result in one queue
Documents arrive from several places and are worked in one. Each one is triaged, matched to a patient, filed against the right procedure, and logged — so nothing sits in a mailbox someone forgot to check.
Called Inbox in the product.
What you get
Reception · Clinical admin · Practice managers
- One queue, several doors
- Email, e-fax and manual upload land in the same list, alongside an API for anything else that needs to reach you.
- Triage that says what it needs
- Needs a patient match, needs a procedure match, needs clinical review, needs admin action — the status names the next decision rather than just marking it unread.
- Matched to the person
- Link a document to a patient, create the patient from it when they are new, and file it against the procedure it belongs to.
- Sorted by what it is
- Referrals, pathology and radiology results, specialist letters, discharge summaries, consent forms, billing documents and requests for information.
- Accountable
- Assign to a person, flag for review, and keep a full audit trail of who did what to which document.
Ready to make healthcare run better?
MedOS helps healthcare organisations connect fragmented operations, reduce manual admin, improve visibility and deliver a smoother patient journey.