The Operating System for Healthcare

Healthcare runs better on MedOS

When the admin runs itself, your people get back to what matters — caring for patients. MedOS connects the operational work behind the scenes, so clinics, hospitals and care teams spend less time on systems and more time with the people in front of them.

Book a demo See what it does

Everything a healthcare operation needs, in one system.

A carer holding an older woman's hand as they talk together

Your specialty

Start where you work

MedOS is configured to the way each kind of practice runs. Pick yours to see what changes.

Hospitals & health servicesDepartmental workflows, triage, workforce

Surgeons & surgical roomsTheatre lists, consent, ECLIPSE

CardiologyDevices, studies, remote sites

Pathology & diagnosticsIntake, specimens, collection centres

Specialist clinicsReferrals, recalls, billing rules

Allied healthIntake, outcomes, mixed funding

PhysiotherapyTreatment blocks, WorkCover, TAC

Psychology & mental healthCare plans, sensitive notes

Dental networksChairs, sites, group visibility

The problem

Healthcare operations are too fragmented

Clinical systems may hold important records, but the operational layer around them is often messy, slow and expensive to change. Teams run on disconnected tools, manual processes and workarounds.

Manual admin everywhere

Duplicate entry, paper forms, spreadsheets and email-based workflows slow teams down.

Disconnected systems

Referrals, billing, forms, documents and reporting often live in different places.

Rigid software

Systems force teams to change their workflow instead of adapting to how they already work.

Slow implementation

Traditional systems require large upfront projects before any value is delivered.

Poor visibility

Managers can't easily see bottlenecks, billing gaps, staff workload or patient flow.

Patient experience suffers

Patients repeat information, wait longer and receive inconsistent communication.

The solution

MedOS connects the operational layer of healthcare

MedOS sits across your healthcare operation — connecting the tools you already use, removing manual steps, and giving teams the workflows they need without forcing a full system replacement.

Modular, configurable and designed to grow with your organisation.

A patient record in MedOS: identifiers, Medicare and DVA status, and the allergy banner above the tabs

Today's list and the automations that ran, on the MedOS dashboard

Connect

Connect existing systems, referrals, documents, staff, patients and billing workflows.

Automate

Trigger actions, communications, tasks and workflows based on real operational events.

Configure

Build forms, templates, workflows and modules without complex development.

Measure

Track performance, workload, billing, patient flow, compliance and operational KPIs.

The platform

And behind the calm, one connected system

Everything your operation runs on — workflows, forms, billing, documents, reporting and automation — in a single real-time view your teams will actually enjoy using.

MedOS · Dashboard

Thursday 14 May 2026

Search patients, MRN or procedure…+ New

Procedures today

6 done · 11 booked · 1 DNA

Inbox to triage

2 referrals · 2 results · 1 letter

Claims awaiting remittance

$4,210 lodged this week

Forms outstanding

sent, not yet completed

Today

Open calendar

09:40	Priya Nair	Echocardiogram	Room 2 · Dr Tan	In progress
10:20	Marcus Webb	Holter fitting	Room 1 · Dr Marsh	Arrived
11:00	Elena Rossi	Cardiology consult	Consult 2 · Dr Tan	Booked
11:40	Tom Albrecht	Stress test	Room 3 · Dr Marsh	Booked
13:30	Aisha Rahman	Echocardiogram	Room 2 · Dr Tan	Booked

Inbox

Triage

Pathology result · Priya NairSecure messaging · Needs clinical review

Referral · Dr A. GrantE-fax · Needs patient match

Specialist letterE-fax · New

Discharge summaryUpload · Needs admin action

Automations ran today

Run history

Results ready → emailed the referrer09:12 · Echocardiogram · Priya Nair

Reminder SMS, 2 days before07:00 · 7 patients

Rejected claim → billing notified08:45 · Invoice 10482

Claims this week

Lodged41

Paid29

Awaiting11

Rejected1

Every feature

What it does

The work around the care, handled

Records, scheduling, correspondence, prescribing, billing and the automation that moves between them. One system, so the same information does not get typed three times.

The clinical day

Correspondence and prescribing

The business

The platform

Every feature in detail

The automation engine

If a person is retyping it, MedOS can do it

67 events across 17 parts of the platform can start a workflow. Write the rule the way you would explain it to a new starter — when this happens, and these things are true, do this — then dry-run it before you turn it on.

The MedOS automation builder — WHEN, ONLY IF and THEN, with a cooldown and a dry-run tester — The real builder. No scripting, no deployment — and a dry run before anything goes live.

Workflows practices actually run

Results are backTestsTurned on

When

Test status changes

…becoming any of: Awaiting feedback
…changing from any of: In progress

Only if — every condition must hold

Referring Doctoris not empty
Clinical Serviceis one ofCardiology, Sleep

Then — every action runs, in this order

1Send email template“Results ready” to the referring doctorimmediately
2Set a fieldPriority → Highimmediately
3Notify staff by emailthe reporting queueimmediately

Cooldown 24 hoursDry-run available before it goes liveResult — The referrer hears from you the moment the study is readable, not when someone gets to the bottom of a list.

67 events can start a workflow

Clinical, financial, administrative and inventory — the whole platform, not just the patient record.

TestsTest status changes9
PatientsPatient status changes6
CalendarCalendar event status changes4
InvoicesInvoice is created7
PaymentsPayment is received3
Clinical ServicesService is created4
LeadsLead is created5
ReportsTest report is confirmed4
LettersLetter is signed2
TasksTask is created4
InventoryInventory item is created4
Delivery NotesDelivery note is created3
Loss & AdjustmentsLoss or adjustment is created4
PurchasePurchase order is created4
NotesNote is created1
Form ResultsForm is submitted2
Custom ButtonsCustom button is pressed1

What it can do

Send an email template
Your branded template, to the patient, the referrer or anyone on the record — immediately or after a delay you set.
Send an SMS template
The same, over SMS, for the messages that have to be read rather than filed.
Set a field
Any field on the record — status, priority, assignee, dates, insurer, device, and every custom field your practice has added.
Notify staff by email
Put the right person on it the moment the condition is met, without them watching a queue.

Condition operators

equalsdoes not equalis one ofis not one ofis emptyis not emptycontains

Built to be trusted with live work

An automation that fires on a patient record has to be safe to change. These are the guardrails around every workflow.

Transition matching, not just state: A trigger can watch what a field is becoming and what it is changing from — so "moved out of Awaiting results" is a rule, not a report.
Ordered actions with delays: Actions run in the order you place them, each either immediately or after a wait you set in minutes.
Cooldowns: Stop a rule firing twice for the same record inside a window you choose — no duplicate reminders when a status bounces.
Dry run before you arm it: Test the automation against a real record. It reports what would happen and sends nothing, changes nothing.
Versioned: Every change to a rule is a new version, and every run records the version it ran against. Export a workflow and import it into another site.
Run history you can audit: Every execution is logged against the record it touched, with the outcome — completed, skipped or cancelled — and why.

The MedOS app

The doctor's day, in three moments

Every screen belongs to one of three moments, and each has one primary action. The same records as the desk — carried into the room, the ward and the theatre.